Service Management
Fitzsimmons, James A.
Service Management - 2nd Ed.; - Newdelhi Mc Graw Hill, 2006 - xiv,603p.; 26cm
9780070615663
General management
658 / FIT
Service Management - 2nd Ed.; - Newdelhi Mc Graw Hill, 2006 - xiv,603p.; 26cm
9780070615663
General management
658 / FIT