Lankes,David <br/><br/>
The virtual reference desk 

 - 2nd Ed.; 
 - London  Neal-Schuman,  2006 
 - xiii,225p.;  22cm 
<br/><br/><label>ISBN: </label>1555705553 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Librari information
<br/><br/><label>Dewey Class. No.: </label>025.52  / LAN