TY  - BOOK
AU  - Keyte, Beau
AU  - Locher, Drew A.
TI  - The Complete Learn Enterprise : Value Stream Mapping for Office and Services
SN  - 9781482206135
U1  - 651.3 
PY  - 2016///
CY  - London
PB  - CRC Press
KW  - Management
ER  -