000			00416nam a2200157Ia 4500
003			NIELib
008			211019s9999||||xx |||||||||||||| ||und||
020			_a8120309030
082			_a658.562 _bBAN
100			_aBank, John
245			_aThe essence of total quality management
260			_bPrentice hall of India, _c1992. _aNew Delhi :
300			_axviii, 203p.; _c22cm
650			_aManagement
942			_2ddc _cLM
999			_c34400 _d34400